Refund Policy

REFUNDS

At Watchoplay, we strive to ensure customer satisfaction.

Our refund policy lasts 7 days from the date of subscription purchase. If 7 days have passed since your subscription was activated, unfortunately, we cannot offer you a refund.

Eligibility for Refund

To be eligible for a refund:

No streaming activity must have occurred on your Watchoplay account.

If any streaming activity has taken place, the refund amount may be adjusted accordingly or may not be approved.

Once we receive your refund request, we will send you an email confirming that we have received it. We will also notify you of the approval or rejection of your refund request.

Approved Refunds

If your refund is approved:

The refund will be processed automatically.

A credit will be applied to your original method of payment (credit card, debit card, etc.).

Please allow up to 30 days for the refund to reflect in your account.

LATE OR MISSING REFUNDS

If you haven’t received your refund yet:

First, check your bank account again.

Then contact your credit card company — it may take some time before your refund is officially posted.

Next, contact your bank — there is often processing time before a refund is reflected.

If you have completed all of these steps and still have not received your refund, please contact us at: 

watchoplay@gmail.com

GIFTS

If a subscription or item was marked as a gift when purchased and sent directly to you:

You will receive a gift credit for the value of your return.

Once the return is processed, a gift certificate will be issued.

If the item was not marked as a gift at the time of purchase, or the gift giver had the order shipped to themselves:

The refund will be sent to the original purchaser.

The gift giver will be notified of the return.